Category Archives for Announcements

Announcing Caller Blocking and Chat History Emailing

We are excited to announce two new features that have just been added to Gruveo: caller blocking and chat history emailing.

Caller Blocking

Caller blocking is a new feature that lets you block callers from specific countries. One piece of feedback that we regularly hear from our users is that they sometimes get unwanted or mistaken calls from abroad. The issue is especially pronounced for owners of popular and easy-to-guess @handles.

With the new caller blocking feature, you can now block callers from unwanted countries with a couple of clicks. Here’s how:

  1. Head to the new Caller Blocking page in your account on the Gruveo website.
  2. Choose a country to block from the drop-down list and click “Add”.
  3. Repeat for any other countries that you want to block calls from.
  4. Click “Save changes”.

Done! You will no longer receive rings or missed call notifications for calls from the selected countries. Note that the callers will still be able to leave you a message if you have the Text Mail feature enabled.

Caller blocking lets you easily block unwanted calls from specific countries.

Chat History Emailing

Another piece of user feedback that we are addressing with the latest update is the ability to preserve the history of your in-call text chats. With this feature, the chat history is emailed to you immediately after each Gruveo call. No more worrying about losing that link or piece of important text pasted into the text chat!

For privacy reasons, chat history emailing is not enabled by default. Here is how to enable it:

  1. Go to your account’s Notifications and Messages section on the Gruveo website.
  2. Check the checkbox that says “Receive chat history for every call via email”.
  3. Click “Save changes”.

Chat history emailing lets you receive chat logs for your Gruveo calls straight to your email inbox.

We hope you are as excited about caller blocking and chat history emailing as we are. These new features are available to all Gruveo subscribers immediately. If you are not yet a subscriber, start your free 14-day trial today:

Start Your Free Trial

Improvements to the Gruveo Experience on iOS

Over the past couple of weeks, we have been really busy improving the Gruveo call experience on iOS – both in Safari as well as the Gruveo app.

The Gruveo app for iOS now supports automatic call reconnection. If your Internet connection drops mid-call, the app will now try really hard to reconnect the call instead of ending it. We first introduced this advanced reconnection functionality in our web app, and now it’s present in all of the Gruveo apps out there, including the Android one.

The Gruveo web application has seen a nasty bug fixed where the whole device would freeze during a video call in Safari on iOS 11. Now the Gruveo experience in iOS 11 Safari is as smooth as ever.

Stay tuned for more updates!

Announcing the New Gruveo Subscription

Ever since launching in 2013, Gruveo has been all about making it really simple for people to connect to each other. We began by enabling any two people to start a video or voice call simply by popping into the same Gruveo room – no account or installs needed. And last year, we added Gruveo handles – permanent usernames that work like phone numbers and let others call you anytime, anywhere.

Starting today, we are making handles the defining feature of Gruveo. With this, we are putting handles front and center in Gruveo’s value proposition as a tool for businesses to let their customers get in touch in an easy, secure and feature-rich way.

A Magic Call Link for Customers to Reach You

A Gruveo handle is a truly magical thing. Every handle comes with a short link, e.g. grv.to/@myhandle, which, when clicked, starts a call with you right in the caller’s browser. No account or installs are needed, even on mobile!

Here is what makes Gruveo handles so great:

  • No signups. No new apps. Just click a link. Gruveo runs right in the caller’s browser, without annoying plugins or app installs.
  • Works everywhere it matters. Thanks to the WebRTC technology built into modern browsers, Gruveo video and voice calling works out of the box.
  • Video, voice and screen sharing calls. Get face-to-face with a sales lead, collaborate on a document, or have a simple voice call with a customer.
  • Features you need, when you need them. Enjoy group calling, HD call recording, in-call text chat and much more.
  • Answer your calls anywhere. Use your computer or take Gruveo on the go with our acclaimed mobile apps.
  • Your call, your branding. Reinforce your brand by putting your logo and a custom background on your call screen with ease.

The New Gruveo Subscription

Handles become part of the new Gruveo subscription, which is available immediately and comes with a risk-free 14-day trial. As a Gruveo subscriber, you can:

  • Receive incoming calls on your short link, e.g. grv.to/@mybusiness
  • Enjoy video, voice and screen sharing calls
  • Send and receive text messages during a call
  • Participate in group conversations with up to 12 participants
  • Toggle cloud call recording with 2GB of recording space
  • Join call rooms for quick, one-time calls
  • Call other Gruveo handles
  • Let callers leave you a text message
  • Get extended information about callers
  • …and more.

You can cancel your Gruveo subscription anytime, and if you do, you will be able to access your account for another 14 days to save your content.

What About the Existing Users?

We are no longer offering Gruveo Pro to new customers, but if you are an existing Pro user, you can continue enjoying your subscription without changes. Actually, there is one change: Now you can organize group calls with 12 participants instead of 8!

If you are a free registered user with a Gruveo handle, you will continue receiving calls on your handle as before. You can switch to the new Gruveo subscription anytime, too, but please be advised that you will not be able to keep your handle if you cancel.

Finally, if you don’t have a Gruveo account, you can call handles, join call rooms and have unlimited one-on-one conversations on Gruveo just like you did before.

Try It Today

We are convinced that you will like the new Gruveo subscription. To start your risk-free 14-day trial, click here.

Call Reconnection for the Web App Just Got Even Better

...and it will make your Gruveo call experience even smoother! 

Why should you be excited about a technical "thing" when you're just a Gruveo user? Let us explain.

Let's imagine this scenario you must be familiar with:

You've finally managed to schedule an important call with your very busy client to discuss a very important matter of your co-operation.

Continue reading

The iOS SDK Is Released for a Complete Gruveo for Developers Package

Gruveo iOS SDK example video call on iPhone

Have you been looking for a simple way to quickly add video and voice calling into your website or your iOS and Android app? Haven't found the perfect solution?

We have great news for you today - Gruveo for Developers now covers all major platforms!

With the latest release of the iOS SDK, the package is now complete and ready to enable video calling on websites and apps around the world.

The new SDK lets you add a video chat screen to your iOS app and communicate with it using a simple API. The screen comes with all user-facing controls already in place and is the quickest way to add video and voice chat to your application.

Continue reading
1 3 4 5 6 7 25