We have just rolled out an important update to the Gruveo web app that boasts compatibility improvements as well as exciting new features. Find the full scoop below.
We have improved Safari 11 compatibility even though Safari's WebRTC implementation remains limited. Switching from a one-on-one call to a group one or toggling call recording no longer means that the Safari users will automatically lose video. When switching to a group call, Gruveo will try to choose a video configuration suitable for most call participants, including the Safari ones. And toggling call recording will now have no negative effects for Safari users whatsoever.
The Temasys WebRTC plugin has served us well to enable Gruveo in the otherwise unsupported browsers (think Internet Explorer and older Safari), but the time has come to say goodbye. We dumped Internet Explorer support on the same day that plugin-less support for Safari 11 was released. And with older versions of Safari fading away, we feel that removing Temasys plugin support altogether will let us deploy our development resources more productively.
In what has been a truly long wait for a lot of Gruveo developers out there, Safari support finally lands in the Gruveo Embed API. A newer version of the browser is required, namely Safari 11.1+ on macOS, or Safari on iOS 11.3+. See the Embed API documentation for the updated details on the supported browsers.
You can now use a dot (.) when registering a Gruveo handle or creating a call room. The handle or call room name cannot start or end with a dot, or have two or more dots next to each other. This change was prompted by more and more businesses looking to allocate multiple handles on Gruveo. Having the option to use the dot as a separator should give you more flexibility when getting Gruveo handles for your organization – think @acmeinc.support, @acmeinc.sales, @acmeinc.marketing etc.
We've listened to your feedback on the Gruveo call button, and we've made a couple of important changes. First of all, you can now explicitly choose whether clicking the button will start a video or a voice call. Second, we have removed the Gruveo branding and your @handle from the button, leaving the button title simply as "Video call" or "Voice call", with a respective icon. These changes are aimed at making the button more versatile and its functionality more understandable to your website visitors.
Do you have any questions on today's Gruveo update? Let us know in the comment section below, or get in touch with us directly!