Gruveo is a service by Gruveo Ltd., a Slovakia, EU registered company whose mission is to enhance and simplify the way people communicate over the Internet.
You do not have to create an account and/or log in to Gruveo to establish calls on anonymous codes as well as call direct ones. We do not collect any personally identifiable information from you if you use Gruveo without creating an account.
If you choose to create a Gruveo account, we will ask you to provide your email address to prove account ownership. Your email address will never be shared with any third parties.
Gruveo uses Google Analytics to collect usage statistics such as the number of users or the number of calls made over a given time period. Google Analytics’ security and privacy policies are explained here. You can opt out of Google Analytics data collection on the Gruveo Websites by following these instructions.
We use Google Analytics with the IP anonymization option enabled across all of the Gruveo Websites and the Gruveo Apps. A technical explanation of IP anonymization in Google Analytics is provided here.
We use a Facebook tracking pixel on the Gruveo Websites. The Facebook pixel allows us to follow the actions of users after they are redirected to the website by clicking on a Facebook advertisement. We are thus able to record the efficacy of our Facebook advertisements for statistical and market research purposes.
We collect server logs to monitor the performance and security of Gruveo as well as to ensure the proper functioning of the service. The characteristics of each type of logs we collect are provided below.
All calls on Gruveo are encrypted and, wherever possible, are made using the decentralized peer-to-peer technology. We do not have access to the call content (including audio/video recordings, screenshots and the like), nor do we provide any third party with such access. A call may get relayed via our servers due to restrictive firewalls, but even in that case we would not be able to decrypt it. All text messages on Gruveo are relayed in encrypted form via our secure servers.
By nature of how Gruveo works, it is not impossible that you may get connected to a user different from the person you originally intended to connect to. This may happen if the third party connects to Gruveo using your agreed upon anonymous code before your counterpart does. All Gruveo users are thus encouraged to choose longer, non-trivial codes for establishing their calls such as a word followed by a short random number.
You may choose to subscribe to our Gruveo Connect newsletter by providing your email address for subsequent communication. Your email will never be shared with any third parties and you will receive only the type of content for which you signed up. You can unsubscribe at any time. Subscribing to the newsletter is not required to use the Gruveo service.
If you have any questions or concerns about this privacy statement, you may contact us at:
Košice 040 11
or via our contact form.
Last updated: December 19, 2016