Category Archives for Announcements

Announcing the Gruveo Affiliate Program

We are excited to announce the launch of the Gruveo Affiliate Program! The program lets you make money by partnering with ​Gruveo as an affiliate and earning a whopping 25% recurring commission on any customers you refer.

Here is how it works: When you become an affiliate, we’ll provide you with a special affiliate link. You’ll then use that link to refer businesses in need of a​n easy-to-use video calling solution to Gruveo. When we receive a visitor through your affiliate link, we’ll associate that visitor with your affiliate account. If they then order a Gruveo subscription, you’ll receive a 25% commission on any payments they make.

The commissions are recurring, which means that you will receive income from referring a Gruveo subscriber for as long as they stay with us.

​We’ll also provide you with a special Affiliate ​Dashboard where you can monitor your affiliate account activity, as well as with text links and banners to help you successfully promote ​Gruveo.

To learn more and sign up as a Gruveo affiliate, head to our Affiliate Program page today!

Gruveo API Now Supports Uploading of Call Recordings via FTP/SFTP

Call recording is a standard feature of the Gruveo API and SDKs that allows you to obtain HD-quality recordings of your users’ conversations almost immediately after the call is over. Up till now, the API only supported uploading of the recordings to your Amazon S3 bucket, which wasn’t the most convenient choice for some users. By popular demand, we are now extending the API’s capabilities to also offer recording uploads via FTP/SFTP.

If you’d like FTP/SFTP uploading of call recordings to be set up for your API account, please contact us with the following information:

  • Your API client ID (request one here)
  • Protocol (FTP or SFTP)
  • Hostname
  • Port
  • Username
  • Password
  • Directory (optional).

Please refer to the API/SDK documentation for details.

Test Drive Gruveo with Zapier

We have been working on developing Gruveo to work with Zapier and invite you to take it for a test drive. Zapier is an online automation tool that connects hundreds of apps, such as Slack, MailChimp, Calendly, and now Gruveo. You can automate repetitive tasks without coding or developers and it’s easy enough that anyone can build their own app workflows with just a few clicks.

The new integration provides you with a Zapier action to create a new Gruveo call room and get its name and URL. While very simple, this integration makes truly powerful workflows possible – for example, automatically creating a Gruveo room for your Calendly appointments and emailing the link to the invitee.

Zapier requires all new integrations to start in an invite-only test mode. To get your invite for Gruveo, simply shoot us a message:

Request Your Zapier Integration Invite

 

Developer Alert: Updating the Static Embed Code for Chrome 64

The recently released Chrome 64 brought an important change whereby by default, camera and microphone permissions cannot be requested in cross-origin iframes such as the Gruveo embed. If you are using static HTML <iframe> code to embed Gruveo on your website, it is important to make sure that it includes the allow="microphone; camera" attribute as specified in our developer documentation. Otherwise, the Gruveo embed will be failing with the “Cannot access camera and/or microphone” message.

If you embed Gruveo using JavaScript, you don’t need to do anything because our JavaScript API inserts the allow attribute automatically.

We recommend using JavaScript to embed Gruveo to ensure that the latest compatible code is always used. If you are still using the static HTML method, now may be a good time to switch to the JavaScript approach instead. You can find the details in our API docs.

Gruveo Subscription Is Now 40% Off, Important Changes Coming on January 25

We have prepared some important changes to the Gruveo subscription pricing as well as to how free Gruveo calls are handled.

The Gruveo Subscription Is Now 40% Off

Over the past several weeks, we have been hard at work optimizing our server infrastructure to bring the costs down. This work is finally bearing fruit and we are happy to be able to pass the savings on to our subscribers. Effective immediately, we are slashing 40% off the Gruveo monthly subscription price.

If you already are a Gruveo subscriber, you can take advantage of the new pricing while keeping your Gruveo account. All you need to do is cancel your existing subscription and then reactivate it after the end of your billing cycle at the new price. See this article for details.

New Rules for Free Calls Starting January 25

Along with making the subscription even more affordable, we are also introducing important changes to the free usage of Gruveo.

Up till now, all one-on-one calls on Gruveo have been free and unlimited. At the same time, group calls have been automatically disconnected after 10 minutes unless a Gruveo subscriber joined the call. To reduce the confusion and let users experience Gruveo’s high-quality group calling better, we are introducing a unified 20-minute limit to all free calls. (A free call is a call with no logged in Gruveo subscribers on it.) The new limit will kick in on January 25.

Here are a few things to keep in mind:

  • The new approach means that you will be able to enjoy Gruveo calls up to 20 minutes long with up to 12 people absolutely free of charge and without the need for an account.
  • After your free call is automatically disconnected, you will be able to recreate it immediately for an unlimited number of times.
  • If you are a Gruveo subscriber, just make sure you are logged in while joining your calls. That will lift the 20-minute free call limit as well as enable your other premium features.
  • If you have been relying on Gruveo’s free calling to connect your website’s or app’s users, take a look at the Gruveo API, which we have available specifically for such integration cases.

We believe that the new subscription pricing as well as the free calling rules will make Gruveo more understandable and affordable. To start your free 14-day Gruveo trial, click here.