Category Archives for Case Studies
New Case Study: SiteKiosk
Public self-service terminals are an excellent solution for organizations looking to streamline their customer support operations. However, there are still situations where kiosk users may need quick access to human assistance.
This is where Gruveo truly shines: By letting customers hop on a quick video call with a human agent - no signups or apps needed - Gruveo ensures that kiosk users get human assistance whenever they need it.
We are happy to announce that Gruveo now integrates with SiteKiosk's leading platform for public-facing kiosks. This partnership between SiteKiosk and Gruveo brings seamless, secure and scalable video calling experience to kiosks powered by the SiteKiosk Online platform, letting public-facing terminal customers benefit from instant access to real human support.
Check out our new SiteKiosk case study for the details on the integration and how it benefits organizations and their customers alike.
Case Study: Increasing Legal Access to Rural Communities in South Carolina with Gruveo
We're really honored to be a part of the "Reaching Rural" project with The South Carolina Victim Assistance Network to increase legal access to the rural community in South Carolina.
The South Carolina Victim Assistance Network is a non-profit that advocates for all crime victims and those who serve them to ensure they have the help and resources they need. We jumped on a call with Katie Coleman, an attorney at SCVAN to learn more about how they are using Gruveo to provide legal services to crime victims in South Carolina.
"It helps us increase legal access in a simple, safe, and effective way. We really love Gruveo and think it is a phenomenal product."
- Katie Coleman, Attorney at SCVAN
Read the full case study here.
Case Study: Modernizing Legal Services Remotely with QCI Law
Queen City Immigration Law is a law firm in Charlotte, NC that focuses on immigration law in the United States. We jumped on a call with Dinh Tran, founding attorney at QCI Law, to learn about how his firm is using Gruveo to provide remote legal services outside of Charlotte, NC.
"The fact that our client does not have to download anything is why we love Gruveo.”
- Dinh, Founding Partner of QCI Law
Read the full case study here.
Case Study: Providing a Video Chat Service for Students with Gruveo
Italy Made Easy specializes in teaching English speakers to learn, practice and master the Italian language. We jumped on a call with Manu, founder of Italy Made Easy, to learn how using Gruveo has enabled Italy Made Easy to expand its service offerings to deliver lessons to their students.
"Our students can jump on a call with Gruveo immediately and start their video sessions with us.”
- Manu, Founder of Italy Made Easy
Read the full case study here.
Case Study: Bringing The Bridge Group Closer to Their Clients with Gruveo
The Bridge Group is an award winning, mid-size licensed executive search firm headquartered in Azabu-Dai, Tokyo with offices in Manila and Singapore. We contacted Timothy Kazuya Ondo, President of the Bridge Group to learn how Gruveo is helping them in their recruiting process to bring them closer to the clients.
We liked how easy it was to implement and get going with Gruveo. It made a great impact in our business.
- Timothy Kazuya Ondo, President of The Bridge Group
Read the full case study here.