The newly released Gruveo for Slack app brings the World's Easiest Video Calls into any Slack channel, rocking the collaboration world.
Gruveo is the answer when you want to jump on a quick video call and discuss your project. With our new app you start a video call just by typing a short command in the Slack message window. It's so simple anyone can do it!
We are proud to announce the launch of the Gruveo Help Center, a place to find answers to your questions about Gruveo features and how to use them. You will also find tips and tricks on how to get the most out of Gruveo. Our goal was to create a support center with tutorials and tips where our users will go to for help with anything they encounter while using Gruveo. We have prepared a selection of articles with the most common topics and arranged them into four categories so that you'll easily find what you're looking for.
Let's go through the category contents now. In Getting Started we cover the basics and explain how to make Gruveo video and voice calls. In Direct Codes we explain what Direct Gruveo Codes are, talk about the notification options and how to set them up. Gruveo Pro (hence the name) concentrates on how to use all the premium Gruveo features you get in the subscription. And last but certainly not least, the Tips and Tricks give you more details about some Gruveo functionalities that you can take advantage of and make your Gruveo experience even more awesome.
Each article can be rated, commented on and shared on your social media. We very much appreciate you doing any or even all of these actions because that's the way to show us which topics are the most wanted and which articles are the most helpful. Every page also includes a search bar with automatic result preview to make your search for knowledge extra smooth.
We already have more articles planned out so you can look forward to those. In the meantime please feel free to send us your suggestions.
The latest version of our iOS app (2.5.1) introduced support for hardware video acceleration, which means drastically better performance and battery efficiency. Unfortunately, this version also introduced a bug which prevents the app from establishing a connection under certain circumstances, in particular when using Gruveo over 3G/4G.
We have fixed the bug and submitted version 2.5.2 of the app to App Store for review. Based on our past experience with the App Store review process, the update should become available within 1 to 3 days.
Thank you for using Gruveo and we are very sorry for any inconvenience this could have caused. Please feel free to contact us should you have any questions.
As Gruveo continues growing in popularity, it is inevitable that our core promise of secure and anonymous video calling may begin to attract some users with, let's say, questionable intentions. With this in mind, we feel that it's important for us to be even clearer on our privacy practices, as well as to state our stance on any illegal activities involving Gruveo.
It has long been stated in Article 6 of our Terms and Conditions that any illegal use of Gruveo will be investigated. Today, we are making it crystal clear by adding the language that reserves our right to cooperate with appropriate law enforcement agencies about any illegal activities conducted via Gruveo.
Our anonymity promise remains unaffected. In fact, we have updated our Privacy Policy to provide better details on our logging practices, as well as on our usage of analytics services, e.g. the employment of IP address anonymization in Google Analytics.
Our goal with Gruveo is a safe place for your communications that also respects your privacy. We feel that today's changes bring us closer to that goal.
The new Privacy Policy and Terms and Conditions are effective immediately. If you have any questions, please feel free to contact us.
We are sorry to announce that we had to remove a small percentage of Gruveo accounts. A bug in our iOS app allowed users to register a @username containing invalid characters, for example @!!test_123!!. Such users were not then able to receive incoming calls on their direct code, rendering their account worthless.
Fortunately, only a small fraction (less than 3.4%) of Gruveo accounts were affected by this glitch. We have contacted all of the affected users directly, explaining what has happened and asking them to re-create their account on Gruveo.
If you haven’t received an email from us regarding this matter, your Gruveo account has not been affected.
Once again, we are very sorry for the inconvenience.