iOS App Glitch and Removal of Invalid Accounts

We are sorry to announce that we had to remove a small percentage of Gruveo accounts. A bug in our iOS app allowed users to register a @username containing invalid characters, for example @!!test_123!!. Such users were not then able to receive incoming calls on their direct code, rendering their account worthless.

Fortunately, only a small fraction (less than 3.4%) of Gruveo accounts were affected by this glitch. We have contacted all of the affected users directly, explaining what has happened and asking them to re-create their account on Gruveo.

If you haven’t received an email from us regarding this matter, your Gruveo account has not been affected.

Once again, we are very sorry for the inconvenience.