As a Gruveo subscriber, you can easily record your voice, video and screen sharing calls. Follow these steps:
- During a Gruveo call, locate the round recording button in the call’s top control bar.
- Press the button to start the recording. You’ll see the button pulsate as the recording is initializing.
- Once the circle inside of the button turns into a square, a red dot recording indicator will appear in the upper left corner of the call window, accompanied by an audible beep. The call is now being recorded.
- To stop call recording, press the recording button again.
With Gruveo, you don’t need to wait for the recordings to be processed. They’re ready for you to use almost immediately after you stop the recording or the call is ended. You can record voice-only calls, video calls and also screen sharing sessions, and you can make multiple recordings during the same call.
Call recordings are made in MP4 format in HD resolution (1280×720). You can play them easily with most video players, or upload to YouTube.
How Do I Know the Call Is Being Recorded?
Gruveo displays a red dot indicator in the upper left corner of the call window during the whole recording session, no matter which party is recording the call. In addition, a beep sounds at the beginning of the recording, so even if you’re not looking at the screen or are having a voice-only call, you are notified of a recording taking place.
Where Can I Find My Recordings?
Gruveo records your calls in the cloud. You’ll find all your call recordings in the Call Recordings tab of your profile’s Settings page. For each recording, the following information is shown:
- The room name or Gruveo handle that the call took place on
- The date and time of the recording
- The recording duration
- Recording file size
- Recording storage: your Gruveo account, Dropbox or Google Drive
- A preview of the recording.
You can watch the recordings right on that page, or you can download as well as delete them.
Gruveo lets you store the recordings in your Gruveo account, Dropbox or Google Drive. 5 GB of recording space is included with each Gruveo account. You can see a storage quota usage indicator at the bottom of the call recordings list.
Gruveo lets you overrun the storage quota for the last recording: As long as you have some storage left, you can always record one more call – no matter how long it is.
Your recordings are yours to keep, download, share and upload. When your Gruveo storage is full, just download and/or delete some recordings and you’re good to make some new ones. Alternatively, you can switch to storing your recordings in Dropbox or Google Drive. See below.
How Can I Have My Recordings Saved to Dropbox or Google Drive?
In addition to storing of up to 5 GB of recordings in your Gruveo account, you also have the option to save any recordings you make to Dropbox or Google Drive. To switch the storage for your recordings, do the following:
- Go to your Call Recordings page
- Choose the desired storage option in the “Storage” drop-down box
- Follow the instructions to connect your Dropbox or Google Drive account
- Click “Save changes”.
The new storage option will apply to any subsequent call recordings you make.
Can I Have Every Call Recorded by Default?
Yes, you can! Go to your Call Recordings page, check the checkbox next to “Automatically start recording for each call” and then “Save changes”. From now on, call recording will be automatically started for each of your Gruveo conversations. You will still have the option to turn off the recording during the call.
How Do I Switch the Layout of My Call Recordings?
Gruveo supports two ways of laying out the participants’ pictures on call recordings:
- Maximized active speaker (default) – automatically maximizes the currently active speaker on the recording, with all of the participants’ pictures shown on the right-hand side in smaller size
- Tiled – displays all of the participants’ pictures in tiles of approximately the same size.
To choose the layout for your call recordings, head to your Call Recordings page, choose the desired layout and click “Save Changes”. The new layout will apply to any subsequent call recordings you make.
I’m Pressing the Recording Button but Nothing Is Happening. Why?
The recording button may be disabled if you chose to have your recordings saved to your Gruveo account and your storage space is full. Download and/or delete some of your recordings, or switch to saving your recordings to Dropbox or Google Drive. See the instructions above.