Update October 14, 2016: Gruveo Instant Connect for Chrome now makes browser call notifications even more prominent by making them work in the background as well as adding a proper ringing sound to them.
Direct Gruveo codes are like phone numbers, just a whole lot better. With a direct code, you can receive incoming video and voice calls from anyone without them having to install software or create an account. Tell a customer to enter your @code on Gruveo or go to www.gruveo.com/@code, and there you are, receiving that as an incoming call.
For direct codes to be truly useful, you need to know when the other party is calling you without keeping the Gruveo tab (or the Gruveo app) open. That’s where our handy incoming call notifications come in. You can enable them in your browser on desktop and Android, or in our iOS app if you have an iPhone or an iPad.
Most modern browsers are capable of showing system notifications. Gruveo takes advantage of this to alert you of an incoming call on your direct code even if you don’t have the Gruveo tab open. Browser notifications work in the web version of Gruveo in Chrome, Firefox, Opera and Safari (limited functionality) on desktop – as well as in Chrome, Firefox and Opera on Android.
Here is what an incoming call notification looks like in desktop Firefox:
To enable browser notifications, log in to Gruveo, click your username, then Settings. Check the “Enable browser notifications” checkbox and click “Save Settings”. You will get a browser prompt asking you to enable notifications for www.gruveo.com. Once you confirm, you will receive a notification every time somebody is trying to reach you – even if you don’t have the Gruveo tab open!
Our Gruveo Instant Connect extension for Chrome works in the background and is capable of showing incoming call notifications even if you have all Chrome windows closed. It also adds a proper ringing sound to the notifications. All you need to do is add the extension to Chrome and let it do its magic. Click here to install Gruveo Instant Connect now.
If you have push notifications enabled for Gruveo, our iOS app notifies you every time you have an incoming call on your iPhone or iPad – no need to keep the app open. Here is what a call notification looks like on the lock screen:
You can also choose to decline the call or answer it right from the notification itself. Pull down (or swipe left if the screen is locked) to access those features:
Our iOS app asks for a permission to enable notifications on first launch, so chances are that you already have push notifications enabled for Gruveo. It that’s not the case or you want to double-check, head on to the Settings app on your iPhone or iPad, tap “Notifications” and then “Gruveo”. Make sure that “Allow Notifications” is enabled:
Our Android app displays any incoming calls on full screen, just like the core Phone app. No extra tweaks are necessary.
With notifications enabled, you won’t miss that important call on your direct code whether you use Gruveo on Android, iOS and desktop. Make sure that call notifications are enabled and enjoy that conversation!