If you get unwanted or mistaken Gruveo calls from abroad, you can block callers from specific countries. You will not receive incoming calls or missed call notifications from those countries, but the callers will still be able to leave you a message if you have the Text Mail feature enabled.
Caller blocking is a per-user setting. If other users assigned to the permanent link do not block the country a caller is calling from, then those users will still receive the call and will be able to answer it.
Here is how to block callers from the countries of your choice:
- Head to the Caller Blocking page in your account on the Gruveo website.
- Choose a country to block from the drop-down list and click “Add”.
- Repeat for any other countries that you want to block calls from.
- Click “Save changes”.
To remove a country from the blocking list, simply click the red X button next to its name and then click “Save changes”.
Note: The caller’s country is derived from their IP address. Gruveo does not request or otherwise obtain access to the callers’ exact GPS location.