How to Add Custom Branding to Your Call Screen - Gruveo

How to Brand Your Call Screen

Gruveo lets you include your logo and a custom background image on your call screen. Apart from reinforcing your brand, this feature also helps anyone calling you on your link know that they’re in the right place.

Here is how to set your custom branding.

  • Log in to your account on the Gruveo website.
  • Click on your @handle in the top right, and then “Settings”.
  • Click the “Branding” link on the left sidebar of your account page.
  • Once on the Branding screen, you’ll see places to upload a profile picture and call background.
  • Click the “+” sign and select an image from your computer to upload.
The branding of a Gruveo Pro account can be changed from the user account dashboard

The Branding section of a Gruveo account, where branding may be changed.

Where Will My Custom Branding Appear?

Your custom branding appears on the screen that a caller sees while calling you on your Gruveo link.

Your custom branding is shown to callers when they try to reach you.

The profile picture you select is shown in the upper left of the screen. This is an excellent place to upload your business logo.

The call background you select will appear as the image behind the call. Call backgrounds are a good place to include an image that reinforces your branding or the product you sell. Since the background appears behind the call, the photo won’t be entirely visible, so the best call backgrounds are patterns or images that still get your point across when only the sides can be seen. Selections like patterns or abstract backgrounds work best!

The branding images stay on the screen throughout the whole call.

What Size Images Should I Upload?

The profile picture on Gruveo displays as a 125 px square in the top left your call screen. After you select a photo to upload, Gruveo will prompt you to position and size your photo, so there’s no need to crop a picture ahead of time even if it’s not a square. For best results on all screen types, upload a JPEG or PNG at 400×400 px.

The call background is a great place to include a photo that solidifies your brand or works with the products you sell, but shouldn’t be something that has a center focal-point, as it’ll be covered up by the call. Upload this photo at 1200×800 px for best results. Gruveo will automatically resize your photo to fit the screen size of the person calling you.

in Using Gruveo