How to Use the Text Chat While on a Gruveo Call - Gruveo

How to Use the Text Chat While on a Gruveo Call

Sometimes while on a Gruveo call, you’ll want to share a link or send a message with the other call participants. This is extremely simple thanks to Gruveo’s in-call text chat.

To show the text chat, click the chat button in the call control bar. Note that you won’t be able to send or receive any chat messages until your call is actually connected.

Click the chat button in the control bar to open the text chat panel.

Once the chat panel is shown, put the cursor in the message input field and type your message. Click Send to send it to the other party. It’s that easy!

How Do I Know If I Have New Messages If the Chat Panel Is Closed?

When you receive a chat message during a Gruveo call but the chat panel is closed, you get a red dot on the chat button indicating that you have unread messages. Click the button to show the text chat and mark any new messages as read.

Can I Save My Text Chats?

By default, your Gruveo text chats are discarded after your call is disconnected. However, you can keep the history of your messages by having your chat logs emailed to you after each Gruveo conversation. Here is how to enable this feature:

  1. Go to your account’s Notifications and Messages section on the Gruveo website.
  2. Check the checkbox that says “Receive chat history for every call via email”.
  3. Click “Save changes”.

Chat history emailing lets you receive chat logs for your Gruveo calls straight to your email inbox.

in Using Gruveo