Gruveo is built on the rapidly evolving WebRTC technology for establishing video calls, and it seems that sound issues are quite common in the current browser implementations of WebRTC. One manifestation of this is one (or both) users being unable to hear the other.
We have been working on addressing the sound problems for quite some time, and we are happy to announce the first fruits of our labor. Today, we are rolling out a new version of the Gruveo web client that is now actively monitoring your microphone and alerts you if there is no sound coming in:
It doesn’t end there. We have updated our FAQ with a detailed guide to troubleshooting sound issues in various scenarios to help you squash any problems quickly and efficiently.
We are excited about these new developments and would love to hear your feedback. Leave a comment below and let us know what you think!