Exciting Improvements to Call Recording - Gruveo

Exciting Improvements to Call Recording

We have recently rolled out a series of exciting improvements to call recording functionality. Gruveo now lets you have your recordings saved to Dropbox or Google Drive, as well as automatically start the recording for each call.

Dropbox and Google Drive Support

In addition to storing of up to 5 GB of recordings in your Gruveo account, you now have the option to save any recordings you make to Dropbox or Google Drive. To switch the storage for your recordings, do the following:

  1. Go to the Call Recordings page in your Gruveo account
  2. Choose the desired storage option in the “Storage” drop-down box
  3. Follow the instructions to connect your Dropbox or Google Drive account
  4. Click “Save changes”.

The new storage option will apply to any subsequent call recordings you make.

Gruveo now lets you have your recordings saved to Dropbox or Google Drive.

Automatic Call Recording

It’s now easy to have your Gruveo calls recorded by default, too. To enable automatic recording, go to your Call Recordings page, check the checkbox next to “Automatically start recording for each call” and then “Save changes”. From now on, call recording will be automatically started for each of your Gruveo conversations. You will still have the option to turn off the recording during the call.

We are happy to be releasing these new call recording features, and we look forward to you putting them to some good use in your business! Head to our Help Center to learn more.